We take pride in our work, and are constantly seeking feedback. At the end of every case, we send out a case satisfaction survey. This is an important form, because it teaches us how to better serve you. Below are comments and emails received by some of our clients.
Kelly Chang is very efficient, experienced, and trustworthy. Her fee is fair. If you want to save your trip to her office, you can communicate with them with phone and email, and they will complete the paper work and file them nicely. Kelly is an excellent lawyer, and her team members are very nice and helpful too. Highly recommend.
I had a high-conflict case because my ex-husband wouldn't agree to anything. I truly felt my son's life was in danger. Kelly and Veronica helped me through the entire case- even made me feel better when I thought life was over. These ladies are competent and compassionate. Hope I never have to hire them again, but if I do, they are my choice.
Kelly is the number one family lawyer on my referral list of attorneys. All family law matters are extremely stressful. Kelly helps reduce the stress by clearly explaining the applicable law, the costs involved and what strategies are best for generating a successful outcome. I've always felt Kelly not only cared about me, but that she not once got involved in unnecessary "legal work" just to run up her billable hours. From pre-nup, to divorce and custody issues, in my book, Kelly is the best attorney in Family Law in Los Angeles. She get a huge recommendation from me.
From the moment we contacted Kelly, we knew we were in good hands. Not only is she a professional, but she is also compassionate and super helpful when it came to our needs as clients. We came to her in despair once we had exhausted our ability to handle our child custody case on our own. Her very dependable, calm, and knowledgeable associate Veronica took the lead on our case. Not once did we feel like we were over charged (I was so worried about this due to stories I had heard about lawyers in general). In fact, there were times when we realized her firm worked in certain ways to help save us time and money. We had a very difficult case, as most of these cases are, and quite honestly we could have been put through the ringer, but that did not happen to us. We ended up with a judgement that works, finally! We couldn't be happier with our experience with Kelly and her team.
I had a child custody and support case which she and her wonderful assistant Jennifer were able to handle quickly and efficiently with as good as an outcome as I could have hoped. I only met her once and the rest of our correspondence was via email and phone calls. I found it far more efficient than having to take time off work to go to her office and didn't have to deal with snail mail either. Although for her services I would go into her office if need be. She is surprisingly (only because, well...lawyer) warm and helped put me at ease during a time when I was stressed and emotional. If you are unfortunate enough to have to retain a lawyer, go with the best and go with Kelly, she's worth every penny.
Initially I thought I could handle my divorce without the use of a lawyer, but after one year I realize I was wrong when a lawyer from my former spouse contacted me. So I started my research for a lawyer in California from my tent in the desert of Kuwait. This is when I came upon Kelly Chang Rickert and her firm. Kelly took my case and immediately set sail to make my life easier. Kelly and Veronica worked with me in every way possible while handling my case with me being oversees the entire time. I never had to make a physical court appearance and was only committed to two phone calls: conference call with both lawyers and former spouse; conference call with the judge. Overall it was a long journey to get to this point, which is “Happily Divorced”. I highly recommend “The Law Offices of Kelly Chang Rickert” to anyone especially military service members. Kelly and Veronica, “wow” what a team to be recon with. I do feel sorry for other family lawyers. Kelly and Veronica, I thank you for your dedication and professionalism during this entire period and for all you do!!
We came to Kelly in despair and my ex and I couldn't resolve custody issues on our own. We found her to be compassionate and super helpful and ended up with a judgement that works. I can't state it enough, she cares and even worked things in certain ways to help save us time and money, rather than draw things out to increase her fees.
When you're looking for an attorney in your family law case, you are in an extremely vulnerable position. I met with several lawyers trying to find the right fit for my custody case and am extremely happy and grateful that I made the right decision of hiring Kelly Chang Rickert.Kelly was smart, organized, and trustworthy throughout the process. She always advised me honestly about the best way to proceed and I found her to be a completely invaluable ally. She also saved me money by advising me wisely about which courses of action would be too expensive to be worthwhile. The billing for her services was understandable and straightforward, as opposed to many stories that I've heard about other firms.Kelly handled my case personally and I truly felt that she was on my side. She always came to court prepared, and found time to get in touch immediately whenever I had a question. A lot of attorneys might try to give an overly rosy outlook but Kelly was always realistic about what to expect in court and how best to proceed. I can't imagine having gone through the process with anyone else. My judgment has now been entered and I feel extremely fortunate to have had Kelly in my corner from start to finish.
Kelly Chang Rickert, I can't thank you and Veronica enough for helping me get custody of my son. This day might not have been possible without you and Veronica helping me advocate for my son!
Kelly, you have completely changed my perception of lawyers: we need more attorneys like you in this country. You are caring, selfless, and absolutely competent. You have been my guardian angel throughout this process and I will never forget that.
Kelly, thank you so much for your generosity and time this morning. You are kind as I know you did not have to spend that much time with me and go above and beyond! You are a special person and I'm honored to have met you today! Have a wonderful weekend!
Thank you for your reassuring words Kelly: sometimes I feel that I should also pay you as my therapist. LOL
This is wonderful! After almost 10 months of waiting this is the most welcome news! On behalf of my mom, I want to say thank you and your team for taking on this case and seeing it through. When I told her the news about getting the judgement over the phone this morning, she was so happy and relieved she got chocked-up. I could only imagine the mixed emotions that she's going through right now. You have really helped giving my mom the closure she's been looking for for almost 20 years. You are also so easy to work with it really was a pleasure for me as well. We truly appreciate everything you've done. Thank you again.
Good morning Kelly, Than you very much for your kind words and your appreciated help. I am really touched by your kind and help. Thank you very much for understanding me and my situation. Thank God for everything and whatever happens, happens for a reason. Thank you very much for waving the balance on the account, I really appreciated and God will give you million more 🙂 Thank you very much all and God bless you all.....Thank you very much again.
Thank you so much for all your help. Please extend my thanks to Kelly for showing a complete stranger compassion and sincerity during such a heartbreaking experience.
Mrs. Veronica Blangy is a true professional, great moitvator and a blessing. Please tell her she is doing a great job.
Your clients love the hard work you put into our cases. Thanks for helping me get my son.
I had a lawyer for a year who was not my moving my case foward and did not care a bit. She is AMAZING!!!! when you call, sending you monthly updates, ect.) but she was very sensitive to my situation and I felt so stupid for crying in her office but she reassured me and she really has a big heart. So five stars for law attorney!!!!!!
Kelly is extremely knowledgeable in all aspects of family law, and very thorough in handling all her matters. After 40+ years professional, and Kelly is one. It is my pleasure to endorse her for anyone interested in retaining her."
Thanks for the kind words and explaining the procedures. I would say keep just keep doing the great job you are doing already. I am glad I found you.
Thank you very much, Kelly. It was reassuring to know that you were representing me during the difficult divorce process. Wishing you, your baby, and your family all the best.God bless,
You are a great role model to me, and hope and Thank you for your great job and professionalism. Although I do not know you would continue to pray that you would be always happy in your life specially with your new addition to your family. Although, I was not smart enough to make the best choices in life marrying that man,I still do not regret for none of these because of the two beautiful angels that God has blessed me with.No matter how difficult my life has been...I just can not give up on them! I always wanted at least to show you my little ones that you are up there fighting for justice.
We've all heard the jokes about lawyers, there are probably as many of them as there are jokes about ministers of different religions walking into bars together. And I'm sure many of us have experienced hiring a lawyer, which only further compounded our distaste for this group. I know that in some regards I disliked or distrusted lawyers, much in the same way that I distrusted car salespeople (that view has changed over time). My prejudices about lawyers changed because of Kelly and her practice.I saw a level of attention and care that I would expect to see from doctors (the top ones) and the greatest of care takers. Law Offices of Kelly Chang is a first-class practice that is about one thing, the best possible representation of its clients. Thank you for restoring my faith in lawyers!
I just wanted you to know that I was impressed with how you controlled the court room, and conducted professional business without the typical blather. I not but the fact of you representing who you business without the typical blather. I not do is a great bargaining chip in regards to only want someone that I can count on, keeping things peaceful until we can resolve this marriage.
Thank you for your candidness, engaged listening, recommendations and valued time. None of the good appreciate knowing that, should I need it, your assistance is an option. Looking forward to being happily divorced.
Thanks for everything yesterday. I woke up in a great mood this morning knowing the one issue he has been using to control me is now resolved. The rest will be easy. I had this great epiphany when I woke up this morning thinking about what I wanted to accomplish in the next few years. I haven't been able to 'feel' anything about my future till now, and it kinda surprised me in a good way.
Thank you again for everything.. seems like everything happened so fast!! Thanks for a great job, the spousal support order has taken a tremendous load off my back!!! I am not even so sure how you came up with that YTD overtime....he lied about overtime... I didnt even see it in his pay stub....lucky for me, you were so quick to produce the proof : )
Your great you have been difficult situations but God knows what angels to send your way for the challenges your faced with. Thanks. I just want you to know I truly appreciate everything you do for us.
Sweet, beautiful, knowledgable, Always approachable not like most lawyers which come off as intimidating, making you feel ignorant when you ask a question. Her demeanor is angelic and is her best asset since in this area of law everyone expects to have their claws out! She reminds me of the saying "you get more bees with honey...
You have renewed my faith in LA trust your judgement in the matter... I feel comfortable with your representation having done what you have on the case .Thanks for all that you did Kelly. I just wish you had your site four years ago, you would have saved me a very large amount of time and money. Thanks again for everything, you paid for yourself today and then some.
Kelly, I'm not quite sure if you will remember me or not, but you helped me with my prenuptial agreement last April. Which by the way, I can not thank you enough for your help! You know, C's lawyer made him sign a waiver that he would not sue them if we got divorced- basically because you did such a great job of ripping up their ridiculously unfair, standard prenup.
Hi Kelly, I just wanted to say Thank You so very much for today. It went better than I expected. I really appreciate the hard work that you've put into this for me. Thank You
Kelly, you are an angel all you've done for [our son]
Kelly Chang Rickert is a very skilled family law attorney. She's tough when she needs to she's able to help them make the important decisions that people need to make in a divorce. We know we can count on her to maintain a client-centered approach, and to help guide a client to the right solution. We will continue to refer clients to Kelly for legal advice.
Hi Kelly, I woke up this extremely bright with a huge burden off my chest, I just want to let you know that.
Dear Kelly: I thank you for your outstanding job explaining complicated legal issues in a very direct and clear way. I value your talent, focus and intelligence.Best Regards,
Kelly Chang is one of the most professional, detail-oriented, hard working, creative, astute attorneys I have ever met. I would trust her judgment with the important decisions involving my life.
When I found Kelly, I was in a situation with prior council that I felt I couldnt relate to. My whole point in getting representation was to get help in standing up for what felt right for my children, and Kelly did just that, she is fair, caring and compassionate and will be upfront about your legal situation and has a fearless approach to it. I cant say enough good things about her. Priceless! Highly recommended.
You made it so much better with your words, and helping me keep my head on straight. You are the best. Thanks.
i just let u know that i feel so secured and very much assured of your wonderful service. you really did fight for my rights.
Hello Kelly, I just wanted to thank you once again for taking on my divorce; I am very pleased with the results. You were able to help me through a very stressful period of my life, for which I had suffered from a bad relationship w/ my husband and I have learned to be a stronger person.
Expertise AND compassion! How often do you find an attorney of great expertise who is also a person of great compassion? Kelly Chang has the skill and ability that her clients need in order to get the results they are her caring and compassion come through as she works on many tough and painful situatiions. She is clearly gifted and passionate in her to her. Overall Rating: Highly Recommended
I [gratefully] found Kelly via an online search and was pleasantly surprised by her level of service albeit I was an out-of-state client. maintained contact every step of the way and provided closure upon trial completion. I recommend her as an attorney for issues within family law!
Kelly was a lawyer for my friend's Divorce, I would recommend her to anyone whom want to get the job done right from a very professional caring lawyer.
You are fantastic and a blessing to me and my case. I also told this to A&E for their documentary.
Kelly, You are attorney...and you can add that you are the best, most organized, intelligent, great communicator, and you stay on oh, and you're a very good person too.
Thank you! My court date was very positive! I want to express my gratitude to you, Veronica and Denise for your collaboration and hard work.
...an attorney who not only knows their area of the law inside out, but is eloquent and highly articulate is essential--having Kelly on your team is like stacking the cards in your favor. she knows the courts, process, and how to work within the system to deliver the absolutely best result for her clients. as an attorney, I have absolute confidence in referring Kelly my family matters--I know my clients will be in the best hands when they work with Kelly.
I want you to know how you did it. You are an amazing attorney.
Personable, Good Value, High Integrity. Kelly Chang is a blessed gift to me. While handling a personal legal matter, Kelly continued to be very responsive and supportive. I felt very confident handing everything over to Kelly, knowing that she was taking care of business. Kelly obviously puts a great amount of thoughtfulness into her work, and brings comfort to uncomfortable issues. I would recommend the services of Kelly Chang to anyone.
Kelly Meets Highest Expectations. Divorce is difficult and very trying at times. It was not easy and sometimes the protection of the law does not seem fair. Kelly was the consummate professional throughout the case. Always respectful and compassionate, she made me feel like advocate securing her counsel in divorce matters. Her conduct inspires confidence and admiration and makes her perfect in representing you in court. I cannot say enough good things about Kelly.
You are a great lawyer and very professional. Thank you.
Kelly Chang has been my attorney from day 1, and I truly believe that I lucked out. Not just because she is smart, and writes good declarations in court, but also because she genuinely cares. That means allot to me when someone takes a personal interest in seeing her client succeed. Kelly has not only been my attorney, but has also been a good support for me in a difficult case and time in my life. Thanks Kelly and I will defiantly recommend you to anyone I know who may need an attorney for and Family law matter!! Pros: She is a great person, and is efficient, and writes good declarations.Cons: none. Overall user rating: Highly Recommended
The speed of your responses is super human, it's almost unnatural.
Hi Kelly, I really apreciate your excellent service you have done for me. My question is do I have enough in the me know, and Thank You for everything again. Best Regards,
I hired Kelly Chang after checking with various attorney-referral services and scrutinizing the backgrounds of numerous practitioners, especially those purporting to be "unlawful detainer specialists." After she promptly responded to me and I had a chance to interview her, I decided to hire her in connection with what I thought would be a routine unlawful detainer action. Little did we know that it would be anything but a routine and probably uncontested eviction case. Without going into all the gory details, suffice it to say that she was able to achieve a very satisfactory settlement in this highly-contested case. Throughout our relationship, I found her to be (A) an excellent communicator, promptly getting back to me in response to my questions and explaining the law as it applied to my case in clear, easily-understood terms, (B) very competent, coming up with good pleadings and solid legal support for our positions, (C) compassionate and understanding, yet professional, and (D) effective in representing client interests.In short, she gave great value and relieved the end-client (an elderly landlady for whom I worked) from a great of stress and anxiety. She joins me in expressing thanks and appreciation for a job well done in this specific case, and for being a living example of what a good lawyer should be. We wish there more attorneys like Kelly Chang. I have no hesitation in recommending her to others in need of her professional skills.
Kelly is resourceful and either aggressive or diplomatic as the situation requires. She knows the law or knows how to find it. I hope you don't need her services, but if you do, see Kelly.
Kelly was recommended from a friend that received a favorable outcome. I was very pleased with Kelly's responsiveness and her ability to get me the visitation rights that I deserved with my son. Thank you Kelly. Overall user rating: Highly Recommended
When I was going through my divorce, I feared and expected the worst. But what I didn't expect was how consoling and caring Kelly was throughout my ordeal. She was able to answer my questions and reassure me of my legal rights. She is absolutely professional and easy to get in contact with. I expected to pay more but she was suprising affordable (a selling point for me when Kelly was recommended to me). Divorce doesn't have to be hell when you have a knowledgable lawyer that treats you like a person. Pros: Personable, Knowedgable, Affordable; Overall user rating: Highly Recommended.